Our Reviews

Rickey and Paul were the best. They communicate openly and honestly about what timeframes and work being done onto my truck. They answered all my questions and took care of me faster than I thought. I would 100% recommend Sunrise for sales and service.

Glen was very attentive and communication was excellent.

I came in to get a tire sensor replaced that quit working and they found oil leaks. This will be covered under warranty, but unfortunately they don't have an available loaner vehicle for me to get the warranty work done.

Had Duramax serviced

GMC Sierra service

A service was prompt . Phillip was helpful and explained what needed. I took my vehicle back the next for further services that were needed. He arranged for me a ride home and called me the next day when it was ready.

It was my first time coming and my last. I was told my vehicle would be ready in an hour or hour and half. I was there over 3 hours with an appointment. The front desk receptionist is trash. Kept leaving her desk, loud, you could here her conversations in the waiting area, and not professional or knowledgeable. Glen was nice. But I think the waiting area needs an upgrade and all staff needs to get on one accord.

Paul Baggett and her s team always take great care of my vehicles. Always top notch service!

Always a pleasure to talk with Paul. Discussed many things.

I scheduled routine oil filter change with tire rotation. I specifically mentioned a problem with the right front tire pressure sensor. The service appointment took five hours because someone had to go get the needed part from another location. The dealership should have had the part in stock as they clearly should have known it would be needed once I made the appointment.

Good

Fonda was very professional and knowledgeable. She was very helpful with my vehicle selection process. Everyone in the office was very accommodating

My tech was wonderful in keeping me updated.

Very helpful and Friendly

Philip is always great!

The online self-scheduling for service department needs is very quick and convenient. The GMC staff was very friendly and efficient. The service department also makes recommendations at specific mileage time points concerning routine maintenance requirements. They educate, give you the pros and cons, and leave the decision to you without pressuring.

Glen was very likeable and helpful in the service dept.. Service was quick. We were in and out within 30 minutes.

The service was good no problems with my vehicle so far it was very expensive it would’ve been nice if you guys offered veterans discount being that I am a war veteran.

Josh our salesman was Great!!!!

Anturinette was great to work with. Easy efficient process.

Came in for oil change and it was a quick and easy process.

Wonderful experience from sales to finance. Very professional team. I highly recommend this dealership! My Envista is gorgeous and cost less with all the bells and whistles than other dealership charges for a base model!

Had to wait an hour to pay for service

They took real good of Vehicle I must say, as Always Service Integrity

I took my car in for an oil change, and I was talked into the extra additives which I agreed to. I also asked for a tire rotation. I was sent a video saying that the oil change and tire rotation was complete. When I got out to look at my car, I noticed a nail in my back left tire that I was there before I took my truck in. If it were not for that nail, I would’ve driven away and paid for a tire rotation and my tires would’ve never been rotated. I had to go back in and wait another 20 to 30 minutes for them to rotate my tires. This is only my second service at GMC Wolfchase And it makes me a little leery about when I pay for something whether the service is going to be performed or not. Did they add the additives during the oil change? I don’t know.

All the employees are happy and speak to you. The Service Department employees are quick to assess your problem and fix it. Never ever had this pleasant experience before at a car dealership!

Timely

Ricky Gresham went above and beyond helping with the warranty coverage of a flat tire on my wife's Yukon XL. Couldn't have asked for any better service. It took 5 1/2 hours for the process but that was because of the warranty work and not anyone's fault at Sunrise.

Waiting time to get the oil change was great, Kept me informed through texts. Minor Problem - when I went to check in (not enough to cut by one star). I booked an appt online and it gave me the name of a service manager time. When checking in at dealership the I said who I was look for and was informed that person wasn't in there that day. I was told that someone else would help me. Bit of confusion getting one to do so, The new rep was very, helpful and kept me advised through texts. Also, checking out I asked the cashier to check on my points to help pay for the oil change. She was very helpful and took charge of helping me get my point balance (takes me awhile to look up stuff on [hone), which was great! Overall, experience was excellent.

Clean, quick, & professional

I brought it in for an oil change and they found a leak in the cooling system. I'm glad they found it with summer starting.

I have a good experience, the whole team help us specially Anthony from sales and Kenyon from finance manger they really help us to get our family truck

The wait was surprising it was so short! I'm used to waiting at least 3 to 4 hrs.just for an oil change! It was amazing and my service advisor Glynn was so wonderfully kind! I'll happily recommend your dealership to all Iknow for their service needs ! Thank you all so very much !

Good job

Fixed problem is timely manner

Everything was great except oil changes and rotation has really increased in price!

Customer service employee Phillip is very nice and always does a great job with checking me in and advising me on the great service that your company offers. I never worry about anything because he really provides me with great service.

Excellent customer service

Everything went smooth

My service advisor was awesome but the tech that worked on my vehicle left my battery covers off screws on floor. Call spoke to someone that sent me to service but no one ever got back with me

Oil change is to high

The entire sales process was excellent. I had done my research and we already knew exactly what we were looking for and what price range we were willing to pay. We had an excellent experience working with Mark Eaves. He was very professional and answered all of our questions.

Answered all my questions. They were very helpful.

I had to return to get a situation straightened out that should have been done the first time

Phillip Smith my service adviser. He was very curtious and professional. Took the time to listen to my concerns. My truck issue was fixed next day as anticipated along with oil change tire rotation. very happy with this dealer service shop

Hello, my name is Tabatha Warren. I purchased a 2025 Buick Envista on 05/15/2025. Ed Williams was my sales rep and he did everything in his power to meet my needs in purchasing a vehicle. I went to only look n he showed me around he wasn't pushes very professional throughout my whole visit.. I was very satisfied with my whole experience with Sunrise Germantown.. I would refer anyone to purchase a vehicle from them and for sure guide them to Mr. Ed for all of their in purchasing a vehicle needs... Thanks

It was a very good experience you all are one of the better dealerships I have dealt with!

We love our new truck no doubt. Buying a vehicle is rarely run for anyone but the employee's of this dealership were certainly helpful and friendly during the process.

Experience was great.

Waited 3 hours for an oil change. Tire air was not leveled. Tire rotation extra.

Took 2 hours to get a oil change 9am until 11:15am

The service advisor are very knowledgeable, experienced and the mechanic are awesome, even the people that check on your insurance plans are totally awesome. I just love the ease of else and my service advisor takes it from there.

Everyone was so kind and very knowledgeable about the cars I looked at. Everyone made the car buying process as quick and easy as possible. It was a great experience overall!

Excellent service in a timely manner.

In and out fast

It was a smooth process everyone was so helpful and nice I will be back in the future.

Went well

The staff was very courteous and the work was done in a timely manner. Keep up the good work!

Very friendly and professional I will refer everyone to come to your dealership

The two Hour turn around was great, I assumed i would be 3-4 hours wait time, Good Job and great service too.

Smooth and painless. Josh Mcghee was helpful and professional, very pleasant to work with.

Professional folks

Well, the garage in the back said I needed 2 TPMS sensors and wanted to charge $649. I took my truck to 70s Car Care and was told they needed to be releared and they programmed them to work. I spent $125 instead. I was also told I needed 2 tires, but bought the 4 on my truck from GMC in 2023 and they have around 30,000 miles on them. Did GMC sell me DEFECTIVE TIRES???? I have 3 trucks and dont drive my Yukon everyday.

Came in to have a transmission flush based on a 10% discount which you forgot about if I had not mentioned it when about to pay. Not impressed with your pricing.

This was the best experience I have had at a dealership and I have bought 9 cars over the years. Everyone was friendly, knowledgeable and helpful during our buying experience from test drive to closing photo. Shout out to Fonda and Kenyon.

Everyone was so friendly and knowledgeable.

Paul the service manager was excellent hard guy to catch up because he so busy but when you get him he comes through .

Thank yor for your prompt & courteous service

The waiting room was clean.

The person that checked me in didn't ask me for my number, so he never called me to pickup my vehicle. Then when I got there the next day, his excuse was I was just going by the phone number one the order. Everywhere else that ask you for a number you can be reached at, so they can contact you when the vehicle is ready.. And yes Everywhere.

Great experience from start to finish. Service advisor Jeremy was fantastic as well as the Service manager Paul. Will definitely keep coming back to Sunrise Wolfchase for all my vehicle and service needs.

DeAngelo Thompson (Sales Representative) and "Drill" (Finance Manager) were very professional and courteous! We bought a used Certified 2022 Buick Envision .We also traded in my 2020 GMC Canyon SLT.

It was a wonderful experience that actually transpired quickly. I really appreciated that everything was done quickly.

On time and on budget.

The staff was very friendly and professional. Made me feel great.

Philip was great. He was patient, understanding, and efficient.

My car drives better but my car system wasn’t reset or reprogrammed.

Amazing experience! Josh is an excellent salesperson! "Drill" is an excellent finance manager and Russ is a great sales manager. These guys helped me get the best deal on my canyon! Thank you sunrise!

I paid for a tire rotation and it was not done. I no longer trust this place to do work on my vehicle if you can’t even do a service that was paid for.

As always great service

Mark Eaves was the guy who helped us and he couldn't have been better!! He is smart, efficient, and fast! He got us out of there in 2 hours! WOW! The finance guy was great too! We can't thank Mark enough! This was the most painless experience we've ever had purchasing a vehicle!

My appointment was for an oil change. My car was ready to go in less than an hour. I was impressed since it usually took much longer. I also confirmed that my tire pressure had been checked as requested. I was very pleased with the friendly and prompt service.

Kylan and Brennan were both Very easy to work with and always exceed our expectations. This is our third purchase from Sunrise and Brennans excellence keeps us coming back.

Had a 0730 Appointment for and Oil Change and Tire Rotation so I Got there 15 min Early, and my Vehicle did not even get looked at until 0900. Before my Service rep even looked at my Vehicle I was already Told my Vehicle would need other Items..... So Maybe wait til the service starts before selling me on extra maintenance concerns. Overall this was the longest "Oil Change" appt I have had with this Dealership since I have been using them. So I am gonna chalk it up as an Exception, not the Norm. My Vehicle was returned to me at 1000 so total visit was 2 1/2 Hrs. I was in and out of there in a prior visit, WITH OUT an appointment, in just under an hour and a half.

Everyone at the dealership was friendly and helpful! The process was smooth and my questions were always answered as well. I would def recommend anyone looking for a vehicle to come here first.

Philip was nice

Friendly and professional staff

It was lunchtime, all your techs were at lunch, and I was in a rush. Your service dept. was Great. They took care of me right away. I really appreciate it. It helped me out a lot. Thanks for the Great Service!!!

customer focus was great!

From the moment we arrived, our sales person, Josh, took exceptional care of us. We drove both an AT4 and a Yukon XL Denali. The Yukon Went home with us. Josh answered questions with certainty and represented Sunrise well.

Exceptional service from Terry Spicer, Kenyon Baker and Josh McGhee. Very thorough and detailed oriented.

Went in for an oil change and tire rotate. I was in and out in an hour.

Fantastic dept everytime I go. The service manager, Mr Paul just cares about everyone.

I dont know if I got an oil change or not. I had to reset my oil not Sunrise.

From the moment I walked on the lot I was greeted and directed to the vehicles I was interested in considering for purchase. I learned about the differences in the models and did not feel pressured rush to a decision. The professionalism shown by Ed Williams during that first visit is why I chose to return and purchase my new Sierra 2500HD Denali Ultimate. I will refer anyone who asks my opinion, to see for themselves what Sunrise has to offer the buying experience.

Antonio was very knowledgeable about all the available cars and provided efficient, helpful service throughout the process

WAS SOLD A PART I DIDN'T WANT

Got in right away and work was done quickly

Everyone was so great in servicing our need. Terry Spicer, Deon and Kenyon were all amazing.

From start to finish, the experience was excellent. From the GM, Ryan, to my salesman Anthony, everyone was helpful, friendly and courteous.

Good experience and smooth transaction. Mr. Ed is very knowledgeable about the auto and truck products.

I brought my Yukon in for the recall check. Took longer than I expected

Everyone was very helpful

Great 👍🏻

3 hours to change the oil and oil cap on a “scheduled” appointment.

The service was pleasant.

Awesome folks

Josh and Ryan went over and beyond to make sure I was taken care of and I was smiling. I love my car! I appreciate them!

the time in and out was good I got my concerns checked out and Okey only to have another issue found, My Engine is on recall, and I don't know when it's going to be fixed. I hope it's going to be real soon.

Sales lady did a great job throughout the process of buying vehicle

Quick and easy what more can I say!!!!!!!

Fast and friendly.

Every time I come there to have service done something is not done right. On on visit a technician stole a dollar pack of bubble gum from my console and nobody knew what happened. On yesterday the they removed the valve stem cover and replaced it with one that didn't match the ones I bought and put on the tires myself. These are petty things but it's the principle that matters. However I bring my vehicle to you, it should be returned the same way. Not to mention the overcharging that goes on up there. It makes a customer go elsewhere to have service done.

They went out of their way to help.

Jeremy was very courteous! Repair was very quick and vehicle available for pickup same day! Great experience!

Berry good I feel so happy with my new car

My sales person was friendly personable was not pushy that is what I liked she listen to my concerns listen to what I was looking for in a vehicle and she was very patient not pushy that is what I like

I thought the video was a very good idea

I've had nothing but good experiences at this dealership over the past 15 or so years and I'm loving my new truck!!!

I knew my enclave repairs would be a little pricey. I had watched numerous YouTube videos on the situation with my enclave, so I would have some knowledge about the process and repairs on my vehicle. Gaining some insight on the process helped me a lot and helped things move forward smoothly with Philip in the service of my vehicle. I am grateful! Thanks Philip 😊

Everyone was very nice and friendly.

Great dealer to work with. Stands behind the deal and is truly committed to service and excellence.

Service was great but the check in time was slow.

Salesperson (Fonda) was great. Clean-up people that got the truck ready to go didn't do the greatest job, but I'll get over it.

Quick and easy. Work was completed quickly. People were very professional.

Disappointed to find out 3 of my lug nuts on my tire that had the Blow-Out were loose, 1 tire was OK, the other two tires 2 were loose. This was my 1st service, looking forward to future services with Sunrise Buick

The best dealership I have ever been in. The staff were so friendly and helpful the entire time I was there. I drove all the way from Alabama to get this particular GMC and I had a Salesman -Josh McGhee that went out of his way to make sure I got what I wanted. I want to thank him for that and all the kind people at this dealership. If I ever need another car or suv, I will be back and highly recommend it to anyone.

.Everything was great. Courtney was very helpful and very friendly.

Mr. Spicer was tremendously knowledgeable, professional, polite and patient. Anthony was a gem in assisting me with the tutorial.

Overall the experience was excellent. Ed and Alan did a great job taking care of us throughout the process. The only issue I had was with the Finance person at the end of the process. Overall, he did a good job too. We negotiated the payment to a level where we were prepared to discuss the Buick Extended Warranty and the Gap Insurance. We were never offered any additional products. And, it appears at this point from my research that we cannot buy them.

Quick turnaround on paperwork

They are very courteous.

always a great experience. Friendly, fast, and courteous.

I dropped off my vehicle late afternoon on Wednesday for a Thursday morning appointment. I received no call on Thursday and was unable to reach anyone in the service department. Calling the service department and pressing "2" to check on the status of a vehicle only resulted in being able to leave a voice message, which was not returned. I drove to the dealership on Thursday around 5 PM only to be told the vehicle had not yet been evaluated due to staff shortages. I received no call on Friday and was able to reach someone over the phone Friday around 6 PM. I was told the vehicle still needed to be evaluated and would be done on Saturday AM. I received no call on Saturday and was unable to reach anyone from the service department on the phone on Saturday. I expressed by concerns to the general manager over the phone on Saturday afternoon. On Monday, I received a voicemail around 5 PM stating the vehicle was ready. The rear brakes are squeaking and yet I was told nothing is wrong with the brakes. The person who drove my vehicle into the bay heard the squeak and said there was nothing that could be done. The passenger side window rattles at highway speeds but again I was told nothing was wrong. The appointment was for an oil change and a tire rotation. The oil was changed but the tires were not rotated according to the receipt.

Excellent service as always

The salesman worked with me in finding the truck that I was looking for and made it his highest priority that I was taking care of.

Top notch service

Prompt service check in; a bit of a wait for the service however, to be expected. Overall, acceptable.

Edward made the experience easy and smooth, everything was ready at the dealership for me when we got there.

The transmission went out in my wife"s Yukon xl and Ricky Gresham did a fantastic job getting all of the paperwork to the extended warranty company with approval. The new transmission was installed and my wife was back in her truck within a week. Couldn't have asked for any better service!

1. The finance guy I worked with, Kenyon Baker, let us leave the dealership after signing everything without giving us a flash drive or ANY of our paperwork that we signed for the deal. I left the dealership after signing everything with NOTHING. And no one thought about it so no one even bothered to reach out to me or get it to me. I’m the one who had to call and inquire to reach back out to retrieve it. I didn’t realize it until I left and got to work later that evening that I didn’t have any of the paperwork I signed. Luckily, I called the dealership right as they were closing and caught Kylan Tanzy (who wasn’t even my salesperson) before he left the dealership for the day. He went out of his way to go back into the office to help me, and found a way to email the file with all of my paperwork to me… which he did not have to do but I am so grateful that he did and that I called right on time. I honestly can’t believe they let me leave without giving me my documents. Shoutout to Kylan Tanzy for going out of his way to make sure I had what I needed! 2. The salesperson I worked with, Blair Outlan, did not have my vehicle ready for pickup at all! Although the vehicle had been there for over a day after me signing (because I wanted it to be detailed before I drove off the lot) I signed my paperwork and left it there to be detailed and to pick it up on Monday. I told him multiple times when I would be there to pick it up, which was 11:30am-12pm on Monday, and it was not detailed when I arrived NOR had the gas tank been filled up yet. He even texted me earlier that morning to make sure I was coming at the same time we spoke about and still did not have it ready. When I got there I had to wait for it to finish being detailed, and THEN he went to go fill it up. Blair had on dirty cowboy boots when he filled it up so the floor of my vehicle had tracks of dust and dirt on it after it had just been detailed when I got it. I went to the bathroom, got a paper towel, wet it, and cleaned the floor of the vehicle to try to get some of that dust and dirt off MYSELF before driving off the lot. Unacceptable. I was not impressed whatsoever with how Blair or Kenyon handled this transaction. I came in on Saturday, already knowing what I wanted, and signed for the vehicle the same day! Not because I had a good salesperson, but because I already knew what I wanted and was ready to buy. I also didn’t feel that Blair was the most kind towards me so with all of that being said I honestly would have loved to work with someone else. The ONLY person who I feel REALLY helped me was Kylan Tanzy. Kylan was not even my salesperson. He’s actually the Pre-owned/ CPO Sales Manager so he didn’t have anything to do with my deal but he deserves a 5 star rating for going out of his way and being so kind and accommodating! Thank you again Kylan.

I’m always satisfied with my services and Rickey is the greatest! Just make sure the service department refills the windshield wiper fluid!!

Great and Fast service

Well It And Early Morning Service! They Were Prompt , Immediate , And Expedient!

Fonda was great salesman

The team member was helpful, and patient. They were concerned about my wants and needs.

na

Great Job!

I was in and out quickly

Very good, prompt service

Great service, helpful staff and quick and timely with the whole process.

The staff's timeliness was great.

Antonio Watson made our buying experience very pleasant! Antonio worked with all there to get our deal done in record time. Everyone we came in contact with were very friendly. Would definitely tell others to ask for Antonio.

Mr. Ed went above and beyond to see that we were taken care of! Full of honesty, patience, kindness and understanding! Best sales man around! Everything else was a breeze!!!

Good

Phil was great kept me informed. He was polite and made me feel valued as a customer.

They get the job done. I appreciate their friendliness and kindness when it comes to assisting me and finding out the best services needed for my car to be tiptop shape. I never felt pressured or up sold on anything that’s not necessary for my car. they also educate you a little bit on what is important when it comes to preventive care as well. Going forward with your vehicle so they help you invest in your car in the present and preserve it for the future.

My service tech Philip was very concerned about my needs.

The staff at Sunrise Buick Wolfchase went above and beyond to help me get the car I’ve had my eye on for a while now! Special thanks to Blair. He is A-1! 🤩

They were real professional not a long wait time got me in and out

Would like to receive updates on progress rather than me having to call to see if work was completed

I was very satisfied

Excellent and fast service

Fast and friendly

Booked service online, car was serviced quickly.

The process was very easy. Professional, courteous, and attentive. Made sure I was comfortable and got the best deal.

Felt warmed and welcomed. It was like family I never knew. Everyone was genuine and gave great advice.

Friendly, prompt service, short wait. Work explained.

Rickey truly made a challenging situation much better...The team there was extremely patient and the work was done masterfully. KUDOS to you all!!!

Easy and timely experience.

Oil change was fine, i will have to come back to get more stuff done.

Quick, easy and professional

$1,057.35 to replace two batteries on a 2024 GMC sierra duramax is ridiculous. A) If I got bad batteries from the factory that gave out in 2 years, then shame on GM. B) There is no reason for the replacement of these batteries to be so difficult to remove that it takes $378 in mechanics labor to replace them. Sunrise Wolfchase did a great job like they always do.

Great

Car was serviced timely, the representative that checked me in was great, and the billing department was great. What i don't get is why my tires are rotated and balanced, but the air pressure is not corrected for the tires. I had 4 tires with 4 significantly different pressures. Why not top it off? Lastly, the windshield washer fluid was not topped off.

Great experience in regards to my purchase of the 2025 Sierra 1500. The Sunshine Wolfchase team was very professional to us and prompt in regards to the trade in information to complete the sale. Highly recommend the Bartlett team and will be reaching out to them first when it comes to my next vehicle purchase.

It took almost a week to even schedule an appointment. My appointment was at 10 am. I was there almost 2 hours for an oil change and tire rotation. I was not pressed for time so I was OK with the wait. I was not prepared for the cost. I paid $148 for an oil change and tire rotation. That is an outrageous cost. The cost of these two simple things have been slightly increasing since covid and this tariff hike. No excuses. Needless to say I will not be returning to this dealership in the future unless I absolutely have to. The cost is what's keeping me from returning. My husband pays at best $60 for this and I will take my vehicle where he gets his vehicle service. I purchased my vehicle from Sunrise and was strongly advised to get my services there. I can't continue to do that when I'm being price gouge over and over again. Thanks for your service over the years but I'm done.

Great service and explanation of work done to my vehicle. Thank you.

Best experience I have had buying a vehicle. Blair and finance I cannot remember name, Drill was nickname were great. Could not ask for better service.

Ricky is a great representative to deal with!

I came in to replace the airbags in my ‘08 GMC SIERRA due to a recall and having an alarm. The airbags that was replaced is showing the alarm to replace / repair the airbags a day later.

Both Ryan and Ed were phenomenal and very helpful!

Well changed oil a new battery thought I was to get all fluids topped off but no had to be done by ME paid almost $800.00 for both of these services so it may seem little to you but the antifreeze was $25.00 a gallon washer fluids add that on to my cost so I am not a happy person. We have a 2022 Acadia and the head liner is coming down i know it's not under warranty but this car is only 3 yrs old dealership told us we had to pay for it all ourselves to have repaired which I feel that is not good business husband has a 2016 truck and his headliner is just perfect

Edward did an amazing job helping me understand the process and gettting approved for a car also getting exactly what I wanted..

Ed was the best salesman I have ever worked with

Very good job

everyone involved was very professional and helpful

We are pleased with the service that the technician completed on our vehicle.

Sunrise and Mr.Edward Williams is the best !! You need a car , go check out ! You will not be disappointed

The service dept was very nice. The quality of service was excellent.

Amazing service!

Ed did a great job in describing everything I needed to know about the truck I was interested in.

Friendly team, from management down.

My husband and I had a great experience. We both got new vehicles the same week and we could not be happier.

I struggled to find out if my car was ready for pick up. I made an appointment at 7;30 a,m and left the car there. I finally found out it was ready ~1:30. I had to call a couple of times and finally received a text

Greeted upon arrival, detailed explanation of services provided along with recommended services.

It was no problem getting my truck in to get serviced. Phillip did a great job getting me in kept me updated

I really liked the fact that I got into the vehicle that I wanted, even though we were back and forth on trade in a finance rate. In the end, everything turned out beneficial on both sides. I have purchased, now 6 vehicles from Sunrise, and I will still continue to go back.

Had no problem with the scheduling or the service done to my electrical issue. I also requested tpms on one tire be looked at. I feel that charging over $300 for a tpms is a bit excessive.

Friendly and efficient

Good service

Almost 3 hours for an oil change while waiting at dealership. Dealership should have communicated there was going to be a delay after stating it would not take long. Arrived in time for 9:30 appointment and left at 12:15. Would have scheduled for another day instead of wasting time sitting around.

I have purchased 3 trucks from this dealership. The service cannot be matched

Perfect experience.

Extremely satisfied with my service from Phillip!

Great service! Paul is the best service manager out there always makes sure our vehicles our taken care of.

I had the best experience with Sunrise it was a easy and quick process shout out to my salesman Mr Terry for his professional and putting me in my 2026…

Everything went very well.

Customer Service was outstanding. Pleased customer.

I was very pleased with the salesman at the dealership

Anthony was the best. Extremely knowledgeable about his product. Professional and courteous. He never said “ I want to earn your business “. He didn’t have to. I would buy all my cars from this dealership.

My experience was absolutely superb! Best car buying experience I’ve had in a long time.

Very upset with the service dept

Friendly, helpful team. Very fair and easy to deal with.

The service and my service advisor Gage were both great.

It was good

They always fix any issues i have with all my vehicles. Job well done

Excellent service allaround

Brennan was amazing! He made sure I was fully informed and i got the deal I wanted!!

I had a 1:30 appointment time, and I was out within an hour.

It is a lot better now than in the past I had a good experience with the service rap good customer service make me feel like I can choose you guys again

Everything was handled in a timely manner. Staff is always professional when I come in. Thank you for your service!!

Came in with a case of the ‘Chevy shakes’ Advisor recommended transmission and rear differential flush and fill that rectified the issue.

Brennan was great help and very friendly.

Great Job!

Gage was courteous and professional. Explained what was to be done and how long it might take. Dealership has a nice large waiting area.

Ed was great to work with.

Excellent atmosphere and good service

The service was great. Phillip kept me informed. I thought the cost was a little high.

Teed done everything he promised. Easy transition

The super cruise on my 2025 Acadia does not work, and has not worked since I purchased it. The dealer has made many attempts to fix it but has not been successful. I am at my wits end. I believe this vehicle is what they call a LEMON. I am considering invoking the Tennessee Lemon Law. I wish the dealer could fix my vehicle.

3rd time since May of 2022 that I've purchased a vehicle at this dealership. D'Angelo was quite helpful, all the way to transferring my personal belongings over to my new vehicle. I got what I wanted in regards to trade in value on my 2024 GMC Sierra. Eugene in finance had the paperwork together faster than anyone I've ever seen. Service department had item's I wanted from old truck onto new truck quite quickly. Mark made sure everything was as it was supposed to be with my purchase. Solid purchase!! Great work team!!

N/A

D'Angelo Thomas did an excellent job showing us cars and explaining details both to myself and my wife. Hetook time and was patient,even seeing if theYukon Denali he showed us would fit in the garage. This is theseventh car I have purchased from Sunrise. they finally have someBuick competeition. Negotiating price was hard faught, but overall I got an excellent deal on a new Enclave.

Had an outstanding performance from Antonett.

Great dealer ship. I have enjoyed doing business with them for years. A big thank you to Russ, Ed and Eugene for an easy sales experience. Michael C. Robertson

I would like to commend Fonda Moody for getting the deal done! She worked with me through the entire process, to ensure that my expectations were met. She's definitely top notch!

The service was great. The car was ready when I arrived. The problem was that I had to wait 10 to 15 minutes to pay for the service I received.

I hate car buying almost worse than anything, but DeAngelo made this experience better than any I have ever had. He was most pleasant, helpful, and knowledgeable.

The Sunrise took great care of me. Was expeditious and professional. Highly recommend them.

The oil change process was fine. I also, ordered a part for my tire... and was given 2 different cost by 2 different people. This isn't the first time this has happened. So, my trust with GMC is greatly deteriorating.

Service was quick, reasonably priced, staff were incredibly nice!

Gage was very helpful and time that all my needs were taken care of.

Friendly, quick and inviting

Everything went great except we had to wait 2hrs for cleaning

Professional, very clean and concise with there explanation. Details are very understandable and they didn’t mis any details about the process that was to take place.

Good communication.

The manufacturing should not make it so hard to replace a headlight bulb in a GMC pick up truck. That is the only reason I had to bring it into the dealer. You have to take the vehicle halfway apart to get to the bulb not a very good design.

👍💯

De’Narius was great to work with and everyone was helpful

I had a recall appointment at 1:00 to have my drivers air bag fixed. When I got there they took my car back and 10 minutes later the technician brought my keys to me and asked me to come back at a later date as they did not have the part to fix my car. He said he would order it and contact me when to return. I have not heard from him. I live over an hour away from the dealership and if they had of called me the first time it would have saved me the drive over there.

I liked that I got texts throughout my entire service experience. Especially the text that showed me a video of exactly what I needed repaired on my vehicle. Seeing is believing.

My advisor is friendly and actively listens to my concerns. He always keeps me up to date on maintainance recommendations. The waiting area is clean, just wish they had decaf coffee available. Check out is easy and service clerk is nice.

3 things: 1. Why push a video when its 10 seconds of the tech walking to my truck? 2. $90 to change wipers? And they smear as soon as I turn them on. That's almost as much as an oil change. 3. Final cost was more than double the estimate. When shown, the SA just says oh, it didn't out the oil change on there. No offer to fix, no offer to discount. It was his mistake and his tone is well, just pay the bill. This is why people dont trust dealership service departments. Constant price changing, no respect for your customers and a complete lack of attention to details.

Paul and team are always great to work with. If you want an honest company to work on your vehicles, use Paul.

Everything was very smooth and easy... from making the appointment online to the service and waiting time.

Great job while we waited!

Ricky and Paul always take great care of our vehicles The only place we take our vehicles for service since at least 2003! They earn our loyalty every time. Thanks for the great service!

I dropped my car off a day early and they got right to work and finished before I even made it back to the house. Quick and friendly service.

Antoinette was very knowledgeable and made it a priority to ensure the vehicle I purchased had everything I wanted. She made the process enjoyable and would recommend! 12/10

Sunrise goes out the way to give you great service. Staff is always caring and smiling and very nice. Make you feel at home and that speaks a lot. Very trustworthy I recommend sunrise Gmc to anyone. Great job!

The process of setting up the appointment was easy and customer service is always kind and informative. I wil always come back for my vehicle needs.

I’ve always received excellent service.

I am always highly satisfied when working with the team at Sunrise. They are prompt, professional, and get the work done right. I would highly recommend Sunrise to anyone looking to purchase their next car!

The dealership welcomed me like family and was a huge help with my big purchase. Mr.Reed was a wonderful salesman.

Great customer service

Philip Shelton took care of all the problems. He was very professional.

They always do a Great Job for me !

Great

Rickey is the Best. He will go above and beyond for you. I highly recommend him to anyone.

Fonda was so helpful in getting us what we wanted.

service man great

Really like the attentiveness of the team.

Half assed my inspection and I paid $250. The “inspection video” was a three second clip of the front of my truck nothing to do with my vehicles problem.

Good

I'm satisfied, truck wasn't cleaned properly but oh well.

From the time I walked in the door to pulling off the lot EVERYONE was amazing. Professional, courteous and kind. No one was pushy or over bearing. Ms. Fiona was amazing!

Was outstanding.

My wife and I were welcomed and treated kindly when we went in to look at purchasing a vehicle. We were shown and allowed to drive a new car my wife liked but were not pressured in any way to buy. We were allowed to take drive the new car home and think about our purchase overnight. The next morning we showed up early and bought a new 2026 Hyundai Santé Fe. Thank you Joe Wilder for your kindness and hospitality in the car buying experience.

D’Angelo made my car buying experience a breeze. From helping me get my trade ins to the dealership to convincing my wife that this was the vehicle for me. I would do it again in a heartbeat. Great patience, demeanor and knowledge of the vehicles he is selling

Coming in the staff was very friendly. I was informed what to expect and they where done in a timely manner.

Services I received and staff was great. It didn't take a long time to get my vehicle serviced etc.

4 hours for an oil change and 60,000 mile service was suggested. Agreed but no pricing was given until after. I should have asked but transparent pricing would be beneficial to the customer. Over $1,000 and 4 hours later picked up a vehicle that I really just wanted the oil changed. Won’t be back. Better experience a River Royall off mount moriah.

I work with Ms. Fonda in the purchase of my truck. She was professional knowledgeable and accommodating throughout the process. I sincerely appreciate her outstanding support.

I had a very good experience purchasing a GMC Acadia: Antionette Mittens did an excellent job of explaining the features of the vehicle and has been very good with followup questions. I rate her a 10 out of 10.

Our salesperson Ms.Fonda is great to work with. This is our 3rd purchase from sunrise and all 3 have been great.

Paul and Ricky are always extremely good.

Everyone was very courteous. Took care of the recall in a very professional manner!

Sales staff went above and beyond

I had a great experience at Sunrise Buick dealership! The sales representative, De’Angelo, the staff, and the manager were all friendly, professional, and very helpful throughout the entire process. De’Angelo was very patient; he answered all my questions and made sure everything went smoothly from start to finish. I truly appreciate the excellent customer service and would definitely recommend Sunrise Buick GMC at Wolfchase to anyone looking for a vehicle.

Rickey and Paul were the best. They communicate openly and honestly about what timeframes and work being done onto my truck. They answered all my questions and took care of me faster than I thought. I would 100% recommend Sunrise for sales and service.

I made an appointment for 10:00 a.m. This was for the initial oil change and tire rotation. I opted to wait since I was told it would take "about an hour". I didn't get my car back until almost 1:00 p.m. This was not what I expected.

Very efficient and and timely with my service

Mark Eaves was very personable, friendly, and knowledgeable. It was a pleasure dealing with him.

We love the service dept at this dealership! 10/10

My service advisor, I think his name is Phillip was friendly, helpful, and professional!

It was an awesome experience. I was taken care of in a respectable time, customer service was awesome, the entire vibe was wonderful. I will definitely do business with them again.

Very good experience at your dealership

Good sale and financial personnel and professional communication.

I am writing to formally express my dissatisfaction regarding a recent service experience at your Sunrise Wolfchase location, as well as the lack of follow-up and accountability from your team. On Tuesday, March 24th, I brought my vehicle in for routine servicing, including an oil change, tire rotation and balancing, and general maintenance checks. Upon arriving at work later that morning, I noticed that my front driver-side tire—one that I personally replaced last year while the other three remain factory tires—was still in the same position. This immediately raised concerns that my tires had not been rotated, leading me to question whether the services I paid for were performed at all. I promptly contacted your location around 9:30 AM and spoke with Paul, who recalled my visit and assured me he would investigate and call me back. After not receiving a response, I followed up around noon and left a voicemail. I called again around 4:00 PM and spoke with Shawn (Sean), who informed me that Paul had left for the day but would follow up with me the next morning. Unfortunately, I did not receive a call on March 25th. After waiting until after 4:30 PM, I reached out again and spoke with Shawn, who stated that Paul had been made aware and should have followed up. I was then transferred to Paul, who advised that the technician claimed the tires had been rotated, even responding with, “Why wouldn’t I?” This response was both dismissive and concerning, as it implied doubt toward my observation and experience as the customer—despite the clear evidence to the contrary. As a loyal customer who purchased my vehicle from your dealership and has consistently returned for service, I find this experience extremely disheartening. It is unacceptable that I had to repeatedly follow up with your team, only to receive a lack of urgency, communication, and professionalism. More importantly, I am now left questioning the integrity of the service performed on my vehicle. I made it clear to Paul that my concern is not centered around receiving a refund or complimentary service. Not every customer is seeking compensation—what I expected was timely, transparent communication and a genuine effort to address my concern. Unfortunately, that did not occur. This situation extends beyond my individual experience. It raises serious concerns about the level of care, accuracy, and accountability that every customer should be able to expect when trusting your team with their vehicle. Customers place confidence in Sunrise not only because of the purchase itself, but because they believe their vehicles are being properly maintained and serviced with integrity. Experiences like this call that confidence into question—not just for me, but for every customer who relies on your service department. At this point, I no longer feel confident in continuing service with your Sunrise Wolfchase location. I am documenting this issue directly with you so that any future concerns with my vehicle may be considered in light of this experience and the possibility that services may not have been properly rendered. I trust you understand the seriousness of this matter and the broader implications it carries for customer trust and retention. I would appreciate your prompt attention and a clear outline of the steps you will take to address both this situation and any internal gaps that allowed it to occur. This message was emailed to the GM on March 25th, today is April 5th with no response.

they change the interest range said at the beginining of the process.

Ricky always accommodates us. He keeps us updated on our vehicle status so no surprises. He treats us as if we are his only customer. Won’t go anywhere else!

Great customer service

Service was prompt and reasonably priced.

N/A

The answering service failed to provide my service technician with my questions and mechanical issues however I drove to the dealership to speak with Rickey, whereupon he got right on the issue and requested that I bring the vehicle in the next day. Every hour or two he would call me to let me know the status of the progress on my vehicle. I appreciate techs like Rickey Gersham.

Excellent Service. Customer focused.

I was greeted with a smile and how may we help you today. As always the work was done as requested. The team at Sunrise is outstanding. I will continue having my 2018 SUV being serviced at Sunrise Wolfchase. Thank you Mary G.

I did not ask for the fuel/oil treatment and it was done and I was charged for it. All I requested was my tires be rotated and the oil to be changed

Easy in and out, oil change maintenance

Na

Prompt, courteous service with excellent workmanship. Service representative Ricky is great!

Everything was awesome

Great service, very high prices.

Friendly, helpful, and fast, with high quality work

Timed promptly based on number of customers and service needs and very friendly and helpful staff